Privacy Policy

1. Introduction

Fairplay Exchange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Name, email address, and phone number
• Date of birth and gender
• Address and location information
• Government-issued ID documents
• Bank account and payment information
• KYC verification documents

2.2 Usage Information

We automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent
• Click patterns and preferences
• Error logs and performance data

2.3 Trading Information

We collect trading-related data:

• Betting history and patterns
• Account balance and transactions
• Winning and losing records
• Preferred sports and markets
• Session duration and frequency

3. How We Use Your Information

We use your information for the following purposes:

• Account Management: Creating and maintaining your account
• Verification: KYC and identity verification processes
• Service Provision: Providing trading and betting services
• Security: Fraud prevention and account security
• Compliance: Meeting legal and regulatory requirements
• Communication: Customer support and notifications
• Improvement: Platform optimization and feature development
• Marketing: Personalized offers and promotions (with consent)

4. Information Sharing

We may share your information with:

• Service Providers: Payment processors, cloud hosting, analytics
• Regulatory Authorities: As required by law
• Legal Requirements: Court orders or legal proceedings
• Business Partners: With your explicit consent
• Security Services: Fraud detection and prevention

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We implement comprehensive security measures:

• SSL encryption for all data transmission
• Secure data centers with 24/7 monitoring
• Regular security audits and penetration testing
• Access controls and authentication systems
• Data backup and disaster recovery procedures
• Employee training on data protection

6. Data Retention

We retain your information for:

• Account Data: Duration of account plus 7 years
• Transaction Records: 7 years for regulatory compliance
• KYC Documents: Duration of account plus 5 years
• Logs and Analytics: 2 years for service improvement
• Marketing Data: Until consent withdrawal

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for marketing

8. Cookies and Tracking

We use cookies and similar technologies:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Understand usage patterns
• Marketing Cookies: Personalized content and ads
• Security Cookies: Protect against fraud

You can control cookie settings through your browser preferences.

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Certification schemes
• Other approved transfer mechanisms

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on the platform

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@fairplay.club
• Phone: +91 98765 43210
• Address: Fairplay Exchange Pvt. Ltd., Mumbai, Maharashtra
• Data Protection Officer: dpo@fairplay.club