Fairplay Privacy Policy

Last updated: August 2026

At Fairplay, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you have when you use our website, customer support, account registration, Fairplay login, or any Fairplay app or mobile access service connected to our platform.

Fairplay Privacy Policy_ How We Collect, Use and Protect Your Data

This page is written in simple language so that both new and experienced users can understand it. Whether you are visiting Fairplay for sports betting, casino play, account support, or general browsing, you should know what happens to your information and how we work to keep it secure.

By using Fairplay, you confirm that you are old enough to use the service in your location and that you understand this Privacy Policy together with our Terms and Conditions and Responsible Gaming rules.

What this Privacy Policy covers

This Privacy Policy applies to personal information collected when you:

visit the Fairplay website
create an account or request registration
use Fairplay login features
contact customer support
complete KYC or account verification
make deposits or withdrawals
use mobile services, app access, or site tools
interact with promotional messages, notifications, or cookies

It applies only to Fairplay-controlled services. If you click a third-party link, payment provider, or external website, that third party may have its own privacy policy and rules.

What information we may collect

We collect only the information we need to run the platform, support your account, improve security, and meet operational or legal requirements.

Information you provide directly

When you register, contact us, or verify your account, we may collect:

full name
mobile number
email address
date of birth
username or login details
payment-related details needed for processing
city, state, or country information
documents used for KYC or identity checks
messages you send to our support team

If verification is required, we may ask for proof of identity and proof of payment ownership. This can include government-issued ID and banking or account documents, depending on the situation.

Information collected automatically When you browse Fairplay, we may automatically collect:

IP address
browser type
device type
operating system
referral source
pages visited
time spent on pages
clicks, session activity, and crash data
approximate location based on technical signals

This information helps us improve website performance, detect misuse, reduce fraud, and understand how users interact with the platform.

Cookies and similar technologies Fairplay may use cookies, pixels, tags, or similar technologies to:

keep you logged in
remember settings and preferences
understand site usage
improve page speed and user experience
measure campaign performance
support security and fraud prevention

You can control cookies through your browser settings. Please note that blocking essential cookies may affect Fairplay login, account access, or some site features.

How we use your information

We use personal data for legitimate service-related purposes, including to:

Provide and manage your account

We use your information to create your account, verify identity, process login requests, respond to registration queries, and maintain your profile.

Support deposits, withdrawals, and KYC

We may use your details to confirm account ownership, review payment activity, prevent fraud, and complete verification before allowing certain account actions.

Keep the platform secure

We monitor activity to detect suspicious logins, multiple-account abuse, payment risk, bot behaviour, or other misuse that may affect users or the platform.

Improve website and app performance

Usage data helps us understand which pages work well, which devices users prefer, and where we need to improve speed, stability, or mobile usability.

Contact you about service matters

We may send service-related communication such as account notices, security alerts, KYC updates, withdrawal issues, password resets, or policy changes.

Send marketing where allowed

If permitted, we may send you updates about new features, offers, or promotions. You can opt out of marketing communication at any time.

Meet legal, compliance, and responsible-gaming needs

We may use information to respond to lawful requests, investigate disputes, enforce our rules, and support responsible-gaming measures such as self-exclusion, account review, or deposit controls.

When we may share your data

Fairplay does not sell your personal information as a casual marketing asset. We may share information only when there is a valid business, operational, or legal reason to do so.

We may share data with:

Data security and account protection

We take reasonable technical and organisational steps to protect user information. These may include encryption, access controls, monitoring systems, and fraud checks. However, no website, app, email system, or internet transmission method can be guaranteed to be 100% secure.

You also play an important role in protecting your account. Please:

keep your password private
do not share OTPs or account access with anyone
use only official Fairplay channels
avoid sending sensitive documents in unsafe public groups
contact support quickly if you notice suspicious activity

If you believe your Fairplay login, device, or payment profile has been compromised, contact support immediately.

Data retention

We keep your information only for as long as it is reasonably needed for the purposes described in this policy. That may include:

keeping account records while your account remains active
keeping transaction or verification records for audit, fraud, dispute, or compliance reasons
retaining limited technical data for security, debugging, and service improvement
keeping support history where it helps resolve future issues or protect the platform

When information is no longer needed, we aim to delete it, anonymise it, or securely restrict its use, subject to legal or operational requirements.

Your choices and privacy rights

Depending on your situation and applicable rules, you may request to:

access the personal information we hold about you
correct inaccurate or outdated information
update contact details
request deletion of data that is no longer needed
withdraw consent for optional marketing communication
ask questions about how your information is being used

Some requests may be limited where we must keep certain records for security, account integrity, payment history, dispute resolution, or legal obligations.

To make a privacy-related request, contact Fairplay support using the details listed below.

Children's privacy and age restrictions

Fairplay is intended only for users who are legally eligible to use the service. We do not knowingly allow minors to open or operate accounts. If we learn that personal information has been collected from someone under the permitted age, we may suspend the account and take steps to remove the data where appropriate.

Users should also make sure online betting or gaming access is permitted in their own state or jurisdiction before registering.

Third-party links, payments, and external services

Some parts of Fairplay may connect with third-party tools or services, such as payment systems, analytics tools, support software, or external links. Those services may process information under their own privacy terms.

We encourage users to review the privacy policies of any third-party site, payment method, or linked service before sharing personal information there.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, security practices, verification requirements, or legal obligations.

When we make important changes, we will post the updated version on this page and revise the "Last updated" date. Continued use of Fairplay after an update means you accept the revised policy.

Contact Fairplay about privacy

If you have questions about this Privacy Policy, want to update your information, or need help with a privacy-related request, you can contact Fairplay support.

Email: support@fairplayclub9.com

When contacting us, please use the same details linked to your account where possible so we can verify and handle your request more quickly.

Frequently Asked Questions

What data does Fairplay collect?

Fairplay may collect account details, contact information, device data, usage data, payment-related information, and KYC documents when needed for verification or support.

Does Fairplay use cookies?

Yes. Cookies may be used for login sessions, site preferences, analytics, and security. You can manage cookies through your browser settings.

Can I ask Fairplay to delete my information?

Yes, you can request deletion or correction of eligible personal data. Some information may still need to be kept for security, payment, fraud, or legal reasons.

Does this policy apply to the Fairplay app and login pages?

Yes. This policy should apply to Fairplay website use, account registration, login activity, and connected app or mobile access features operated by Fairplay.

Is Fairplay available for users under 18?

No. Fairplay should only be used by people who are legally old enough in their location. Minors must not register or use the service.

Conclusion

This Privacy Policy is here to help you understand how Fairplay handles your information in a clear and practical way. The main points are simple: we collect data to run the service, protect accounts, support payments and verification, improve the platform, and meet legal or security needs. If anything in this policy is unclear, the best next step is to contact support before using the service further.